Our network of Visitor Information Centres strategically located throughout Tasmania provides a quality service for visitors.  They are local experts and can help with planning and booking your holiday.  

Accredited visitor centres are identified by the blue/yellow 'i' logo (left).    Other visitor centres providing tourist information are unaccredited and are generally identified by the blue/white i logo.

Accreditation

Accredited Visitor Centres are required to hold National tourism accreditation and operate under National Visitor Centre specific Guidelines which provide benchmarks for service delivery, presentation and management standards.   By adopting the Guidelines, Visitor Centres demonstrate their ability to deliver high quality customer service and maintain management processes and business practices to support that delivery.     Tourism Tasmania as the licensed holder of the registered yellow i trademark in Tasmania, works with the TVIN to ensure the integrity of the yellow i trademark is maintained.

MEMBERSHIP

For more information on the benefits of membership and how to quality as an accredited or non-accredited member of the Network contact the Administration office as per details below.

Members

Accredited visitor centres can be found in the following locations around Tasmania:-

North West region:   Devonport, Latrobe, Sheffield, Ulverstone, Wynyard, Smithton
West Coast region:   Strahan
Northern region:   Launceston, George Town, Exeter, Deloraine
East Coast region:   St. Helens
Southern region:   Hobart

Non-accredited centres/information oitor Centre, Galley Museum Queenstown, Shearwater Resort

Northern region:  Scottsdale Visitor Infutlets are located at:-

North West region: Penguin Visormation Centre, Tasmanian Wool Centre Ross,

Tin Timbers Cafe & Art Gallery Branxholm, Ben Lomond BASE

East Coast region: Bark Mill Swansea, Log Cabin General Store Bicheno

Southern region:  Port Arthur Historic Site, Huon Flash Packers Huonville, Tasmanian Devil Unzoo Taranna,

Geeveston Town Hall Visitor Centre, Geeveston
 

MANAGEMENT

The Management Group is responsible for addressing visitor servicing issues of state wide significance, reviewing membership applications, monitoring ongoing compliance with the Accreditation Guidelines, developing an annual budget, business plan and funding applications on behalf of the Network and conducting an annual Conference. Individual Centres are responsible for developing their own business plans and operating structures. The Tasmanian Visitor Information Network contracts an Executive Officer to be responsible for the management and administration of the Network under the direction of the Management Group. The Management Group comprises representatives from the four Regional Visitor Information Centre groups; each of the Regional Tourism Organisations; Tourism Tasmania and the Executive Officer.

Management Group

Chair: Sandy Stroud - Launceston Visitor Information Centre

Deputy Chair: Adi Munshi - Tasmanian Travel & Information Centre, Hobart

Management Committee Members: Bronwyn Wheldon - West Coast Visitor Centre (Treasurer); Kim Bailey - Smithton Visitor Information Centre;  Dravid Rao - George Town Visitor Information Centre.

Ex-Officio (non voting): Tourism Tasmania; West by North West; Visit Northern Tasmania;  East Coast Tasmania Tourism;  Destination Southern Tasmania; TVIN Executive Officer.

Executive Officer: Vanessa Douglas

Contact details

FOR holiday information and PLANNING advice:

Please contact one of our Tasmanian Visitor Information Centres direct (refer to Our Centres page)  

administration:

Vanessa Douglas, Executive Officer

Tasmanian Visitor Information Network Inc.

PO Box 78, Perth Tasmania 7300

T: 0473 865 268

E: tasvisnet@gmail.com