The Tasmanian Visitor Information Network Inc. (TVIN) is a network of Visitor Information Centres strategically located throughout Tasmania to provide a quality service for visitors. Accredited visitor centres are identified by the blue/yellow 'i' logo (left). Other visitor centres providing tourist information are unaccredited and are generally identified by the blue/white i logo.
Accredited Visitor Centres are required to hold National tourism accreditation and operate under National Visitor Centre specific Guidelines which provide benchmarks for service delivery, presentation and management standards. By adopting the Guidelines, Visitor Centres demonstrate their ability to deliver high quality customer service and maintain management processes and business practices to support that delivery. Tourism Tasmania as the licensed holder of the registered yellow i trademark in Tasmania, works with the TVIN to ensure the integrity of the yellowitrademark is maintained.
For more information on the benefits of membership and how to quality as an accredited or non-accredited member of the Network contact the Administration office as per details below.
Accredited Member centres can be found in the following locations around Tasmania:-
North West region: Devonport, Sheffield, Ulverstone, Burnie, Wynyard, Stanley
West Coast region: Strahan
Northern region: Launceston, George Town, Exeter, Deloraine
East Coast region: St. Helens, Bicheno, Swansea, Triabunna
Southern region: Hobart, Huonville, Port Arthur, Oatlands
Non-accredited members are located at:-
Northern region: Evandale, Ross
The Management Group is responsible for addressing visitor servicing issues of state wide significance, reviewing membership applications, monitoring ongoing compliance with the Accreditation Guidelines, developing an annual budget, business plan and funding applications on behalf of the Network and conducting an annual Conference. Individual Centres are responsible for developing their own business plans and operating structures. The Tasmanian Visitor Information Network contracts an Executive Officer to be responsible for the management and administration of the Network under the direction of the Management Group. The Management Group comprises representatives from the four Regional Visitor Information Centre groups; each of the Regional Tourism Organisations; Tourism Tasmania and the Executive Officer.
Chair: Anastasia Hallam - East Coast Visitor Information Network
Members: Sharon Jewell, Kentish Visitor Centre; Susanne Clear, Ulverstone Visitor Centre; Amanda Crawford, City of Launceston Visitor Information Centre; Lee-Ann Patterson, George Town Visitor Centre; Alex Heroys, Tasmanian Travel & Information Centre - Hobart; Sara Woolley, Huon Valley Visitor Centre.
Ex-Officio (non voting): Cradle Coast Authority Tourism Executive; Tourism Northern Tasmania; East Coast Regional Tourism Organisation; Destination Southern Tasmania; Tourism Tasmania.
Executive Officer: Judy Moore
administration: FOR holiday information and PLANNING advice:
PO Box 501, Latrobe 7307 Contact one of our Tasmanian Visitor Information Centres direct (refer to Our Centres page)
Mob: 0408 401 728